What features should the platform include?+
It depends on your business, but a typical build pairs a marketing and booking website with a custom-branded mobile app, plus the capabilities that drive your economics — ordering or booking, memberships or loyalty, rewards, payments, notifications, analytics, and a bounded AI assistant. Eltherion scopes the right set with you during the review rather than shipping a fixed template.
Can Eltherion connect with existing business systems?+
Yes, where supported. Platforms are designed to connect with the POS, booking, payment, calendar, and email systems you already use, so you enhance what works rather than rip it out. The exact integrations are confirmed during the review — where a connection isn't supported, we say so and propose the path.
Is the app custom-branded?+
Yes. Every surface — website, app, portal, galleries, and the AI assistant's voice — carries your brand. Your customers only ever see you, never a generic template or a third-party marketplace.
Can a platform include both a website and a mobile app?+
Yes. Many engagements pair a marketing and booking website with a branded client or guest app that share one backend, so profiles, memberships, rewards, and history stay consistent across both.
What can the AI features safely do?+
AI answers approved questions, helps customers order, book, or manage memberships, and reactivates lapsed customers — always grounded in your approved information. For medical spas it never diagnoses conditions, recommends treatments, determines candidacy, or replaces a licensed provider; anything medical escalates to your team.
How does an engagement begin?+
You share your business and priorities; Eltherion reviews your current experience and prepares a tailored concept direction for the highest-impact place to begin; you decide whether a further conversation is useful. It's complimentary and carries no obligation.
What determines cost and timeline?+
Scope — which surfaces you build (website, app, or both), the capabilities included, the integrations required, how AI is used, and how the work is phased. Eltherion scopes cost and timeline with you after the review rather than quoting a fixed number up front.